Refund Policy

A legal disclaimer

Refunds and exchanges are handled in accordance with our store policies. We strive to provide high-quality handmade products, but due to the personalized and crafted nature of our blankets, all sales are final unless the item arrives damaged or defective.

By purchasing from our store, you acknowledge and agree to our refund policy. We reserve the right to refuse refunds or exchanges if the product shows signs of misuse, damage caused by the customer, or if the request is made outside the allowed timeframe.

Please review our full refund policy carefully before making a purchase. If you have any questions or concerns, feel free to contact us.

​Refund Policy - the basics

All sales are final because each bracelet is handmade with care and often personalized just for you. If your blanket arrives damaged or defective, please contact us within 7 days of receiving your order and include photos so we can assist you. We are happy to offer a refund or replacement for items that arrive with issues. However, we do not accept returns or exchanges for any other reasons. Please handle your blanket gently to keep it looking its best. If you have any questions or need help, don’t hesitate to reach out — we’re here to support you!